SUMMARY OF DAY TO DAY RESPONSIBILITIES:
Reporting to AVPs of Talent, the Administrative Assistant is responsible for providing general administrative support. The Administrative Assistant accountabilities include, but not limited to the following:
• Provide a high level of administrative support ensuring quality service and professionalism while working in a multi-tasking environment and ensuring deadlines are met
• Calendar Management, schedule and organize meetings, including preparation and co-ordination by booking the facility, pre-mail, arranging required equipment as required
• Efficiently manage and promptly respond to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area
• Apply appropriate due diligence ensuring accuracy in preparing supporting documentation i.e., reports, presentations, invoices, correspondence distribution lists etc.
• Maintain proficiency with software i.e., MS Office, Word, PowerPoint, Excel, etc.
• Exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Take initiative to identify and recommend improvements in own job function, research and/or investigate issues requiring resolution in order to execute on assigned tasks
• Be an effective team player and flexible in adjusting to changing work priorities and contribute to a positive work environment
• Keep others in the immediate team informed and up to date about the status/progress of projects and all relevant or useful information related to day-to-day activities
• Perform general office duties such as ordering supplies, filing, sorting and distributing incoming correspondence
Qualifications:
• Prior experience in an administrative assistant or similar role
• Demonstrate discretion and confidence dealing with highly sensitive information
• Excellent written and verbal communication skills
• Demonstrate a high level of accuracy and strong attention to detail
• Strong organizational and time management skills, including:
o Demonstrated ability to liaise with multiple team members, ensuring accountabilities are met within set timelines
o Ability to manage multiple priorities, demonstrating flexibility while ensuring deadlines are met
• Ability to work effectively both independently and in a team environment, with minimal supervision
• Strong customer service orientation
• Proficient with MS Outlook and experience in scheduling and managing multiple calendars
• Strong MS PowerPoint and MS Word skills with solid experience using MS Excel, along with the ability to learn new applications when required
• Experience in the financial services industry an asset
• Marketing/communications experience considered an asset
- Help keep the 3 AVP’s calendars updated
- Meeting once a week with each AVP to plan the week
- Organize Teams meeting (pulling together notes, note taking during interviews)
- Ad hoc admin tasks
- Admin support (eg., anniversary celebrations, etc.)
MUST HAVE:
• Accuracy and attention to detail
• MS Suites (specifically outlook calendars, word)
• Very approachable and friendly
• Customer Service mentality – adapt to different team working styles
• Customer Service or Admin Experience – 1 year
• Strong communication skills (verbal and specifically written)
NICE TO HAVE:
• PowerPoint, excel
• Willingness to learn new systems (experiment)