POSITION TITLE: Systems Access Administrator
REPORTS TO: Manager – Infrastructure and Security
SCOPE OF POSITION:
The Student, Systems Access Administrator is responsible for managing access to applications and systems for new hires, transfers and terminations.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES
User Access Management
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Process and manage account creation, modification, and termination across institutional systems.
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Ensure timely activation and deactivation of accounts to maintain security and compliance.
Security & Compliance
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Enforce access control policies and adhere to data privacy regulations.
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Monitor and audit user access to prevent unauthorized usage.
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Maintain documentation of access requests and approvals for compliance reporting.
System Administration
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Troubleshoot access-related issues and escalate complex problems to technical teams.
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Participate in system upgrades and testing to ensure continuity of access services.
Customer Support
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Provide guidance on login procedures, password resets, and multi-factor authentication.
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Deliver clear communication and training materials for associates.
Process Improvement
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Identify opportunities to streamline access management workflows.
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Collaborate with IT and business departments to enhance user experience and security.
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Contribute to policy development for account lifecycle management.
POSITION PROFILE AND QUALIFICATIONS
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Currently enrolled in a post-secondary program.
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Awareness in Agile methodologies.
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Excellent communication skills and the ability to effectively communicate and influence key stakeholders.
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Strong problem solving skills and attention to detail.
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Experience in business data analytics and project coordination.
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Familiarity with industry technology systems and collaboration tools.
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Knowledge in Microsoft tools, especially excel.
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Awareness or experience in AI tools and technologies is a plus