Position Title: Service Support Operations Intern
GE Business: GE Healthcare
Location: Mississauga, ON
Duration: 12 Months
Anticipated Start Date: September 1, 2016
Number of Positions: 1
Reporting to: Process & Performance Manager - Services
Application Deadline: TBD
About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE is organized around a global exchange of knowledge, the "GE Store," through which each GE business shares and accesses the same technology, markets, structure and intellect. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Healthcare:
What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world. As a global leader, GE can bring together the best in science, technology, business, and people to help solve some of the world's toughest challenges and shape a new age of healthcare. For more information about GE Healthcare visit our website http://www.gehealthcare.com.
The Position:
As the Service Support Operations Intern you will be joining a fast-paced environment. In this role, you will have an opportunity to work alongside experienced professionals within Operations, Contracts, Multi Vendor, and Commercial Services and assist the greater organization in achieving its annual priorities as an active participant.
Nature of work:
In this role, your responsibilities will include (but are not limited to);
- Ability to work in a cross functional business environment
- Re-vamp Support Central (Internal Web) for Operations and Tools and keep current the Support Central (website) and folders documentation
- Help write and create new Job Aids, SOPs, Checklists, Reference documents and support maintenance and changes for existing documents
- Review and update SOPs for external support team’s tasks and training of the team
- Running of reports for Monthly Operations Dashboard
- Support with systems data review/updates as and when required
- Any other general tasks that may come to light during position in Support Operations team
Do you qualify? We are seeking…
Skills:
- Individuals with less than 2 years of work experience (outside of co-op/internship/summer work experience);
- Fluent in English (both written and spoken);
- Proficiency in computer skills including MS Office, with an ability to learn new systems;
- Analytical and communication skills with the ability to effectively communicate issues to stakeholders in an easy to understand manner;
- Ability to work in a metrics, process-oriented environment;
- Exhibits behavior of being a self-starter driven to meet deadlines while continuously seeking a “better way” of accomplishing tasks and improving processes;
- Exhibits a strong work ethic and ability to work well both independently and within a team.
Education:
- College or University Bachelor Degree in Business/Management or relevant equivalent discipline.
- Open to both current students who will be returning to their in-class studies upon the completion of the work term and recent graduates who have completed their studies within the past 2 years
Desired:
- Experience with Siebel CRM and Oracle an asset
Please note that this position does not provide a subsidy for relocation expenses.
Only those selected for an interview will be contacted. Thank you for your interest in joining GE.
GE – imagination at work
An Equal Opportunity Employer