Internship Opportunity


Associate Operations

Number of Positions:
Application Deadline:
Nov 25, 2022
Start Date:
Dec 09, 2022
End Date:
Apr 18, 2023

Job Description:

Title: Associate Operations

What is the opportunity?

The primary purpose of this position is to perform daily oversight of complex processes and provide analysis, and customer service support for exception-based complex and highly specialized Operation processes. The incumbent will review, verify, and record data into technology systems supporting department processes. In addition, the incumbent will research, resolve, or secure requested information for other Operation areas, RBC Business Units, external customers, or industry participants.


What will you do?

Provide accurate analysis and processing support for exception-based, complex, and highly specialized processes within a specific Operation department. Accurately review, verify, and/or record data into technology-supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role.
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation departments, RBC Business Units, external customers, or industry participants. Address escalated questions independently; seek assistance from Team Lead or Manager as appropriate following established department procedures.
Reduce risk or increase efficiencies by suggesting process changes and system modifications.
Provide accurate analysis and processing support for manual, exception-based complex, and/or highly specialized processes within a specific Operations department.  Accurately review, verify and/or record data in technology support department processes.
Train and act as a resource for other Operation team members. 

What do you need to succeed?


4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 2 years of job-related experience
1+ years of business, finance, customer service, and/or accounting/bookkeeping experience.

Other Required Qualifications:

Ability to communicate effectively, both verbally and in writing

Ability to demonstrate strong analytical, mathematical, and exception-based processing skills

Ability to handle multiple priorities in a fast-paced and deadline-driven environment

Ability to work independently and within a team environment

Canadian Securities Course is an asset

Bilingual English French


What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.



Employer Question 1:

Do you require any accommodations for the interviewing and recruitment process?

Employer Question 2:

What languages are you fluent in?

Employer Question 3:

Are you legally eligible to work in Canada for the entire duration of this internship?

Employer Question 4:

No question - Applicants, please type N/A in the text box below when submitting your application.