HR Operations Specialist
What is the opportunity?
Our business is looking to bring in new talent which means you have the opportunity showcase your skills and passion for HR. Our Operations Specialists are responsible for the on-boarding and off-boarding activities for contingent labor in North America. With your collaborative skills, you will work with RBC Managers of contingent labor resources in all aspects of a contractor’s assignment activities from off-boarding to on-boarding; inclusive of assignment amendments and extensions. We are also leaning on you to effectively communicate with RBC managers throughout resource assignment while also ensuring successful and timely completion of all assignment activities.
What will you do?
Assist suppliers with Contractor Onboarding activities, including but not limited to background check and due diligence requirements and first day/first week onboarding activities
Assist hiring managers with Contractor Onboarding activities, including but not limited to provide guidance for requests of building and systems access, and first day/first week onboarding activities.
Ensure required background checks are completed and cleared prior to the contractor’s start date
Liaise with staffing vendors to obtain all required Due Diligence documentation in a timely manner
Ensure all contract workers in the Contingent Workforce Management (CWM) Program are on boarded, off boarded, extended and / or terminated in Beeline on a timely manner, as per the request and guides managers on operational steps to complete activities in the system as required
Follow up and escalation of aging action items with various stakeholders - RBC managers, suppliers
Assist CWM team with various tasks and special projects as required, e.g. Audit and Compliance activities, User Acceptance Testing
Hold meetings with key vendors as required to review and address resource onboarding and off-boarding activities/issues and other operational items
What do you need to succeed?
1-2 years of experience in a HR or operational or administrative function
Excellent verbal and written communication skills
Experience with MS Office Suite applications (e.g., MS Word, MS Excel)
Strong commitment to professional client service excellence with excellent interpersonal relations and demonstrated ability to work with others effectively in teams
Proven analytical skills and systematic problem solving
Nice to Have
Ability to handle issue resolution and escalation
Adaptable to changing requirements and environments quickly
Keen business acumen and organizational awareness
Knowledge of CWM systems, such as Beeline
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to take on progressively greater scopes of work