TELUS Partner Solutions (TPS) is the wholesale division of TELUS. We work with Canadian, American, and international organizations to enhance their product offering and to engineer a broad range of possibilities for them and their end customers.
We are searching for a highly motivated self-starter who is passionate, results-orientated, and has a keen sense of curiosity.
As a Sr. Business Analyst on our team, you will be the critical link between our business stakeholders and our vast data ecosystem. Your primary mission will be to dive deep into our data in an effort to improve reporting (primarily in Google BigQuery), interview subject matter experts to understand their business needs, and develop clear requirements to build and improve reporting and analytics for the wholesale telecom team.
Why YOU will love this opportunity:
Flexible work program that gives team members the ability to work where and when they’re most productive.
Opportunities and support for growth & development in a dynamic and data-driven environment.
A chance to make a direct impact on business decisions by improving the data and reporting that our leaders use every day.
What YOU Will Do:
Data Discovery & Analysis:
Perform hands-on data discovery and analysis within Google BigQuery, using SQL & PYTHON to query tables, understand data lineage, and identify data gaps or quality issues.
Analyze data for trends and insights that can help solve business problems.
Ad hoc data analysis on various product or sales results.
Stakeholder Management & Requirements Gathering:
Collaborate with cross-functional teams (including Finance, Marketing, Product, and Operations) to conduct interviews and workshops.
Capture and meticulously document detailed business requirements for new reports, dashboards, and data models.
Reporting & BI Development Support:
Act as a liaison between business users and technical development teams, translating business needs into clear technical specifications.
Review and validate new reporting solutions to ensure they meet the defined requirements and deliver value to the business.
Business Communication:
Analyze business problems and data findings, develop different solution sets, and present complex concepts and recommendations simply and clearly to various audiences, from team managers to senior leadership.
What YOU Bring:
Strong proficiency in SQL & PYTHON for data exploration, analysis, and discovery.
Hands-on experience with a cloud data warehouse, preferably Google BigQuery.
5+ years of proven experience in a Business Analyst or Data Analyst role, with a strong focus on gathering and documenting business requirements for reporting or Business Intelligence (BI) projects.
Excellent collaborative skills, with a proven track record of working with and interviewing cross-functional stakeholders at all levels of the organization.
A natural ability to form strong working relationships and transform complex technical concepts into simple business language.
A high degree of emotional intelligence, interpersonal skills, analytical thought leadership, and a reputation for producing efficient, clean, and accurate work.
Familiarity with BI and data visualization tools (e.g., Looker, Tableau, Power BI) is a strong asset.
Proficiency with Google Suite (especially Slides and Docs) for documenting and presenting findings.
Strong time management, organizational, and problem-solving skills, with the ability to manage multiple priorities in a high-paced environment.
Candidate Qualifications:
Education:
A Bachelor's degree in Business Administration, Management Information Systems (MIS), Computer Science, Statistics, Data Analytics, Finance, or an equivalent combination of experience and education.
A Master's degree in Business Administration (MBA) (considered an asset).
Experience:
5+ years of related work experience in data-driven business analysis, requirements gathering, and/or business intelligence.