The Opportunity:
Reporting to the Manager, Residential Underwriting, the Jr. Underwriter (Fulfillment Specialist) supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Jr. Underwriter (Fulfillment Specialist) is responsible for escalating any inaccuracies, issues, or items that are incomplete and potentially present risk to the Company.
Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
Escalates any documentation issues to the Underwriter for review and sign off
Documents clear and complete notes within the mortgage underwriting system
Responds to all inquiries within established turnaround times
The Requirements Needed:
Completed post-secondary education or equivalent work experience required
Previous experience within Financial Services sector preferred
Previous experience within Mortgage industry an asset
Working knowledge of PC software in a Windows environment required
Ability to build and maintain positive relationships
Strong aptitude for service excellence
Strong communication skills—both written and verbal in French and English
Ability to deal with conflict
Analytical skills
Attention to detail
Strong organizational and time management skills
Positive team player
Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
Ability to manage pressure in an environment of high volume processing with tight turnaround times
Why join First National?
Supportive teamwork focused environment
Collaborative entrepreneurial spirit
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year
Extensive training programs to set our employees up for success
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca.