*************This opportunity is for SUMMER INTERNS ONLY***************************
Working together to be our best!
First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.
Overview:
Reporting to the Director, QA and Implementation Services, within the IT Department, the Jr. IT Business Analyst provides support to the Product Owners and IT Business Analysts by analyzing requirements and ensuring that when change requests are entered into the ALM system that they have been thoroughly and comprehensibly broken out and clarified. The Jr. analyst will assist with the administration of processes, reporting, investigation and analysis, design, development and testing requirements for projects, products and any related system updates.
Primary Duties and Responsibilities:
- Analysis of business requirements and development of technical business requirements to create change requests in the ALM system
- Recommends controls by identifying problems; writing improved procedures.
- Assists in defining project requirements through analysis and participation in related planning activities
- Maintains system protocols by writing and updating procedures and tracking requirement changes
- Provides references for QA and developers by writing and maintaining requirements and documentation of changes
- Uses tools such as MS SQL and Optimus queries to extract data analytics to support requirements gathering as well as internal research for projects and initiatives
- Complete other duties as assigned by the Manager, Product Owners and IT Business Analysts.
Skills and Attributes:
- Strong verbal and written communication skills
- Strong organizational skills
- Experience in financial services systems and processes
- Ability to facilitate business meetings and application design sessions
- Ability to create clear documentation and explain complex process flows.
- Ability to transfer and /or breakdown business information into processing components and explain business requirements to internal and external contacts or groups
- Strong analytical (critical thinking) and problem-solving skills (trouble shooting)
- Ability to work in a dynamic environment blending both new and older technologies
- Ability to self-learn and take the initiative to learn the required skills
- Ability to self-motivate, prioritize and meet deadlines
- Highly resourceful and a go-getter attitude
Education/Certification/Experience Requirements:
- Completed post-secondary education in a related field and / or 0 – 1 year equivalent experience required
- Familiarity with agile, scrum methodologies an asset
- Experience with modelling tools like MS Visio an asset
- Experience with Analytical tools like MSQL and MS Power BI an asset
- Strong analytical, logical and business knowledge
Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking, may include speaking to customers on a telephone call while looking up information on a computer program
- Long periods of time in meetings and planning sessions (may be seated or interactive)