Reporting to the Director of Human Resources and Organizational Excellence, the Human Resources Intern is responsible for providing administration support to the Human Resources department in all Human Resource functions at the Halton Children’s Aid Society (Halton CAS).
Main Duties and Responsibilities
Clerical and Administrative Support
- Provides clerical and administrative support to the Human Resources Department in HR and Labour Relations matters including processing of mail, scanning, filing and file systems, word processing, spreadsheet development, data entry and minute taking and distribution
- Responds to telephone calls, directs messages and provides information and/or assistance and directs or refers as appropriate
- Maintains employee files and enters or scans information into the agency’s Human Resources Information System (HRIS) and runs reports as requested
- Assists the agency’s OACAS Training Designate with regard to Ontario Child Protection Training and similar provincial programs and participates in initiatives related to such
- Assists with the coordination and implementation of the agency’s training program and maintains the training records in the HRIS
- Assists with staff recognition programs
Health and Safety
- Maintains Health & Safety records as required including WSIB; building inspections, certification training, first aid training, policy and procedure manual; committee records, etc.
- Inputs data to agency’s HRIS and provides reports as required
- Participates in the coordination of wellness initiatives
Recruitment and Orientation
- Assists with the recruitment process including job postings, pre-screening resumes and applicants, scheduling interviews, testing applicants and reference checking
- Assists with the coordination of student placements such as BSW/CYW placements and co-ops from secondary schools
- Organizes the orientation process including new hire packages, scheduling meetings and organizing HR orientation meetings
- Provides new hire packages to new employees and arranges for equipment and supplies with appropriate departments
Organization of Meetings/Scheduling
- Coordinates a variety of meetings, appointments, interviews and training including inviting participants, scheduling times and dates and all logistics including booking board and conference rooms, making travel arrangements as required, arranging room set-up, audio-visual equipment and meals and refreshments
- Prepares for meetings by composing and distributing agendas and materials
- Co-ordinates travel and transportation arrangements for participants as required
- Takes, types and distributes minutes
Relationship Management
- Demonstrates behaviours, actions and attitudes that are consistent with Halton CAS’s vision, mission and values
- Ensures effective and professional communications with all internal/external contacts
- Develops and maintains collaborative relationships at all levels of the organization in order to build trust and confidence in the services provided
- Shares and maintains information according to privacy and/or confidentiality guidelines
- Respects ethnic, spiritual, linguistic, familial and cultural differences
Team Building
- Works respectfully, positively and collaboratively within a team environment sharing experiences and lessons learned
- Actively participates and engages in team and staff meetings, training sessions and other meetings/sessions as required
- Supports the team and works with team members to ensure department needs are met including absence coverage
Other Related Activities
- Knows and adheres to all applicable Halton CAS policies, procedures and relevant administrative practices
- Strives to meet or exceed all accountabilities and achieve continuous quality improvement and excellence in all activities and outcomes
- Participates in mandatory learning/education to maintain and update skills and knowledge whenever deemed necessary
- Implements new procedures and controls deemed necessary by management
- Assists in the training and orientation of peers
- Works in compliance with the provisions of the Occupational Health and Safety Act of Ontario and the regulations
- Participates on internal and/or external committees as required
Participates in special projects and performs other duties as required
Knowledge, Education, Experience, Skills and Attributes
Qualifications
- Community College Diploma or University Degree in Human Resources Management or equivalent
- A satisfactory Police Records Check is required
- Valid Driver’s License and access to a reliable motor vehicle with appropriate business class liability insurance is preferred
General Skills and Attributes
- Excellent ability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)
- Solid written, oral communication and interpersonal skills providing constructive, meaningful and timely interaction with all levels of staff
- Ability to think analytically with attention to detail in the presence of frequent interruptions
- Excellent understanding and commitment to quality service and best practice
- Flexible, adaptable and responsive to change
- Ability to deal with highly sensitive and personal information in a confidential manner
- Self-directed with a solid ability to organize, plan, prioritize and multi-task
- Acts with integrity, trustworthiness, humility, transparency and compassion
Efforts and Working Conditions
- Work is primarily performed at a desk in a normal office environment
- Long periods of sitting and computer/phone use
- The incumbent has the freedom to move about or change position at will
- Frequent periods of review and analysis and/or proofing of documents
- Multi-tasks within a fast-paced, high-volume and demanding environment
- Frequent interruptions
- Infrequent travel to Halton CAS sites or within the Halton region
- Occasional requirement to work evening and/or weekend hours