Jr Analyst, Business Advisory Services
Job Summary
The Jr Analyst, Business Advisory Services, under the supervision of the Manager, Business Improvement Services, will provide business analytical and project support in various service areas. Leveraging skills in business improvement, financial modeling, and statistical analysis, the position will be a driving force behind data-driven decision-making and strategic planning efforts.
Duties and Responsibilities
- Generate reports and maintain Divisional statistics and reports, while updating key performance indicators and metrics, monitoring, reporting, and providing recommendations for efficiencies, continuous improvement, and innovation
- Lead and facilitate workshops to gather business requirements and map existing and future business processes, supporting strategic projects and business initiatives, with various interested parties.
- Conduct business process analysis to identify inefficiencies and recommend redesign departmental and divisional software solutions to align with business and system requirements.
- Support the development of innovative proposals for continuous improvement initiatives or new business ideas, in alignment with City strategic priorities.
- Create reports, facilitate discussions, presentations, briefings, and financial summaries using tools like Excel, MS Project, Microsoft SQL Server Reporting Services, and Crystal Reports as necessary.
- Perform market research, develop benchmarks, and establish performance measures.
- Comply with relevant City policies and Legislative requirements.
- Provide consultation and business advice to Divisional Management Teams and Directors as requested.
- Other duties as assigned or required.
Skills and Qualifications
- Post-secondary education in a relevant field such as Business, Commerce, Social Sciences, Planning, Political Science or related field of study, or a combination of education, training and experience deemed equivalent with an emphasis on business planning, analytics and reporting in a government or business setting.
- Minimum 3 years’ experience in development and analysis of business plans/cases, and business performance reporting (municipal or public sector experience preferred)
- Demonstrated proficiency in business intelligence software (Power BI, Tableau, QlikView, Oracle BI, etc.) and abilities in utilizing these tools for data analysis, reporting, and effective communication purposes. Excellent computer skills, with above average abilities in Excel and PowerPoint
- Experience in facilitating and documenting business requirements, business processes and technical specifications is required
- Demonstrated organizational, analytical, research, decision-making and problem-solving skills and high attention to detail